888 live Privacy Policy

1 Introduction

888 live ("we", "us") is committed to protecting your privacy. This Privacy Policy explains how we handle our website 888live.wine and mobile application users' personal data — including how we collect, process, store, and protect it.

By using our platform, you agree to this Privacy Policy. This policy is part of our Terms & Conditions should be read alongside this policy. If you disagree with any part of it, we ask that you refrain from using our platform.

We believe in full transparency. This Privacy Policy is written in plain language so every user can easily understand how their information is handled.

2 What information we collect

888 live collects information in several ways. Details are outlined below:

a) Information you provide directly:

• Full name, date of birth, national ID number.
• Email address, mobile number, home address.
• Payment details (bKash/Nagad/Rocket number, bank account information).
• Identity documents and photos uploaded for KYC verification.
• Information provided when contacting customer support.

b) Automatically collected information:

• IP address and device information.
• Browser type and operating system.
• Time spent on site and pages visited.
• Betting history and transaction records.
• Login time and location data.

3 How Your Information Is Used

888 live uses your personal information for the following specific purposes:

We never use your information beyond the purposes stated above. If we need to use your data for a new purpose, you will be notified separately and your consent will be obtained where required.

4 Data Sharing & Third Parties

888 live never sells your personal data. However, information may be shared with specific third parties in the following limited circumstances:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Identity verification services: Registered and trusted verification agencies used in the KYC process.
• Legal Authorities: Government agencies where required by court order or lawful investigation.
• Technology service providers: Server hosting and cybersecurity firms — all bound by strict confidentiality agreements.
• Anti-Fraud Organizations: Industry-recognized organizations for fraud detection and prevention.

5 Cookie Policy

The 888 live website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences such as language and settings.
• Analytics Cookies: To understand how the site is used — subject to your consent.
• Marketing Cookies: To show relevant offers — you can opt out at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6 Data Retention Period

888 live does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the duration of the account and at least 5 years after closure (for legal reasons).
• Transaction Records: Up to 7 years after the last transaction (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Customer Service Records: 3 years after last contact.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Once the retention period expires, data is securely and permanently deleted or anonymized so it can no longer be linked to any individual.

7 Your Rights

As an 888live user, you have the following rights over your personal data:

To exercise any of these rights support@888live.wineor email us at Help Center Reach us via Live Chat. We aim to respond within 30 days.

8 Security Measures

888 live uses industry-leading technology to keep your information secure. Our security framework includes:

• 256-bit SSL Encryption: All data transmitted across the website and app is encrypted.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Firewall & DDoS protection: Protection against server attacks.
• Access control: Only authorized personnel have access to your information.
• Encrypted Database: Stored data is also kept in an encrypted state.

9 Children's Privacy

888 live strictly does not serve anyone under the age of 18. Our platform is intended for adults only.

We do not knowingly collect any information from users under the age of 18. Age is verified at the time of registration, and additional identity verification may be requested if there is any doubt.

If you become aware that someone under the age of 18 has created an account on our platform, please immediately support@888live.winePlease let us know immediately. We will close that account right away and delete any collected data.

To learn more about responsible gaming, visit our Responsible Gaming View page.

10 Policy changes & contact

888 live may update this Privacy Policy when necessary. For any significant changes, we will:

• Send a notice to your registered email.
• We will notify you clearly on the platform.
• We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

Contact Us:

• Email: support@888live.wine
• Live Chat: Available on the platform 24/7
• Help Center: /help-center